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We Provide Customized Solutions
We help you find the right direction based on your market, budget, and space
International shipping can be complicated — we make it easy.
• Shipping method recommendations • Cost optimization • Customs clearance guidance
We help you avoid delays, unexpected costs, and risks
We ensure your project launches smoothly.
• Remote installation guidance • On-site engineer support (optional) • Staff operation training
Even if you have no experience, we guide you step by step
Opening is just the beginning — attracting customers is key
• Grand opening campaign ideas • Promotion strategies • Social media content suggestions
Help You Attract Traffic From Day One
Extreme and efficient products and service experience to win customers praise and trust
If the vulnerable parts are damaged within 30 days under normal use, we will consider it a quality issue and replace it free of charge during the warranty period, just like other warranty accessories.
Yes! An extra headphone cable (for non-HTC VIVE headsets) is included free of charge with every order.
For valid warranty claims:
1.We will check and confirm the problem.
2.We provide free replacement.
3.We will send the replacement part promptly via DHL or FedEx.
4.We cover the express shipping costs during the warranty period.
Our main technical support hours are 9:00 am to 9:00 pm Beijing time (GMT+8), 7 days a week (Sunday to Saturday). We provide 24-hour fault reporting service and accept support appointments outside of these hours to accommodate global time zones (please contact your after-sales manager).
For hardware repairs outside the warranty period:
You only pay the cost price of the replacement part.
You need to bear the shipping costs (sending the failed part to us, and us sending back the repaired/replaced part).
