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home
about us
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factory tour
quality control
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products

Arcade Game Machine

Arcade Vending Machine

Claw Game Machine

Kids Arcade Machine

Shooting Game Machine

Sports Game Machine

Virtual Reality Machine
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video
contact us
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What should I do if my hardware fails during the warranty period?

What should I do if my hardware fails during the warranty period?

2025-06-25

Contact customer service immediately: Do not try to disassemble or repair the device yourself.

Joint diagnosis: Our support team will guide you through diagnostic tests to identify the problem.

Solution: Once the problem is confirmed to be covered by the warranty, we will arrange a free replacement and send it via DHL/FedEx at our expense.